“Customer Personal Data: Building Value Between Regulations, Consents, Security” is a practical guide by Quintegia on customer data management, written by attorney Marco A. Grilli of Grilli Tax Law Firm with the support of Findomestic Bank and Nobis Insurance Company. The document provides automotive distribution operators with practical tools and in-depth knowledge to navigate the complex regulatory landscape of personal data management. Through a detailed analysis of regulations, responsibilities of different actors, and best practices for obtaining and managing consent, the guide helps turn customer data into a strategic asset. It also offers concrete strategies for ensuring data privacy and security, protecting the company from legal and reputational risks.

Main Contents

• Regulations and Principles of Data Processing: Detailed analysis of the General Data Protection Regulation (GDPR), explaining European and Italian regulations and how they apply to the automotive distribution industry.
• Data Controller, Joint Data Controller and Data Processor: Clarification of the roles and responsibilities of the different actors involved in personal data management, including practical examples and guidelines for proper organization.
• Consent and Possible Use of Data: Insights into how to obtain and manage customer consent, with a focus on best practices for ensuring transparency and legality in data processing.
• Privacy and Cyber Security: Strategies to protect customer data from external and internal threats, including technological and procedural security measures to mitigate the risks of breaches and attacks.