{"id":50699,"date":"2025-05-14T08:00:22","date_gmt":"2025-05-14T06:00:22","guid":{"rendered":"https:\/\/shop.quintegia.it\/?post_type=product&p=50699"},"modified":"2026-02-10T09:56:43","modified_gmt":"2026-02-10T08:56:43","slug":"automotive-customer-study-2025","status":"publish","type":"product","link":"https:\/\/shop.quintegia.it\/en\/product\/automotive-customer-study-2025\/","title":{"rendered":"Automotive Customer Study 2025"},"content":{"rendered":"\t\t
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The Automotive Customer Study 2025 is based on an in-depth analysis of 3,641 voluntary<\/strong> respondents during the March <\/strong>survey period. The sample includes customers who purchased new cars, used cars, and owners of battery electric vehicles (BEVs).<\/strong>

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To further enrich the study, a panel dedicated to Gen Z Early Adopters<\/strong> was also integrated, allowing for a direct comparison with new consumer trends in the Italian automotive market.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Main contents of the Report:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Role of Dealer and Brand<\/strong>, Analysis of the Relationship between Dealers, Car Brands, and Customers<\/li>
  • Online experience<\/strong>, an in-depth look at the impact of digitalization on car purchasing, including online research and digital touchpoints.<\/li>
  • Electric<\/strong>, evolution of the perception and demand for electric vehicles (EVs) and plug-in hybrids.<\/li>
  • Used cars<\/strong>: trends and preferences in the used market, an increasingly strategic segment.<\/li>
  • ESG<\/strong>: how sustainability, social responsibility, and governance influence automotive purchasing choices.<\/li>
  • Expectations for the future<\/strong>, a forward-looking vision of consumer trends for the next car, including purchasing options, insurance packages, and innovation.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    What you'll find in the Report<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • Analysis based on interviews with over 3,600 customers <\/strong>of Italian dealerships.<\/li>
    • Updated data through 2025 <\/strong>with exclusive insights into emerging trends<\/li>
    • More than 1<\/strong>00 graphs and tables divided into 6 different chapters<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      \n\t\t\t\t\t\tMay 2025\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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      \n\t\t\t\t\t\tDigital (PDF)\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      What are the new consumer trends in the Italian automotive market? This is the key question behind Quintegia’s annual study dedicated to the customer analysis of dealerships located throughout the country <\/p>\n

      In an industry marked by profound changes and ongoing uncertainties, the report offers a detailed and up-to-date analysis <\/strong>of the buying behaviors, emerging preferences and new expectations of Italian consumers. Discover the Automotive Customer Study 2025 now<\/p>\n

       <\/p>\n

      Discover the Automotive Customer Study 2025 now<\/p>\n","protected":false},"featured_media":50763,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[457,431,432,450,452,433,441,442],"product_tag":[],"class_list":{"0":"post-50699","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-457","7":"product_cat-customers","8":"product_cat-dealers","9":"product_cat-documents-and-studies","10":"product_cat-documents-with-variations","11":"product_cat-electric","12":"product_cat-marketing","13":"product_cat-mobility","15":"first","16":"instock","17":"sold-individually","18":"taxable","19":"shipping-taxable","20":"purchasable","21":"product-type-variable"},"yoast_head":"\nAutomotive Customer Study 2025 - E-commerce Quintegia<\/title>\n<meta name=\"description\" content=\"In a sector marked by profound changes and ongoing uncertainty, the report offers a detailed and up-to-date analysis of purchasing behavior, emerging preferences, and new expectations among Italian consumers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.quintegia.it\/en\/product\/automotive-customer-study-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automotive Customer Study 2025 - 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